This Privacy Policy describes how kictik.com (the "Site", "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
1. Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information".
See the list below for more information about what Personal Information we collect and why.
Device Information
- Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: Shared with our processor Shopify and analytics providers like Google Analytics.
Order Information
- Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers, PayPal account details), email address, and phone number.
- Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping (including global shipping and pre-order fulfillment), and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: Collected directly from you.
- Disclosure for a business purpose: Shared with our processor Shopify, payment gateways (e.g., PayPal, Stripe), and logistics partners (e.g., DHL, FedEx, USPS).
2. Minors
The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
3. Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- Compliance with Laws: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
4. Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.
- We may share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners.
You can opt out of targeted advertising by using the following links:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
5. Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Lawful Basis (GDPR)
Pursuant to the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information under the following lawful bases:
- Your consent;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
6. Your Rights
GDPR (For European Residents)
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper:(https://help.shopify.com/en/manual/your-account/privacy/GDPR).
CCPA (For California Residents)
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the 'Right to Know'), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
7. Data Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
8. Cookies and Tracking Technologies (Technical Disclosure)
We use Cookies to power our Site's core functionality, analyze performance, and deliver relevant advertising. A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site.
We use a combination of Session Cookies (which expire when you close your browser) and Persistent Cookies (which remain on your device until they expire or you delete them). Below is a detailed technical breakdown of the standard cookies we use to ensure our store functions correctly.
8.1 Strictly Necessary Cookies
These cookies are essential for the Site to function. They allow you to browse and use features like the shopping cart. They cannot be switched off in our systems.
|
Cookie Name |
Technical Function & Meaning |
Duration |
|
_session_id |
Session Token. A unique identifier that allows Shopify to link your actions (like clicking "Add to Cart") to your current browsing session. Without this, the site would "forget" you on every page reload. |
Session |
|
cart_sig |
Cart Signature. An encrypted hash used to verify the integrity of your shopping cart. It prevents unauthorized modification of cart contents (e.g., price tampering) during the checkout process. |
2 Weeks |
|
cart_currency |
Currency Context. Stores your preferred ISO currency code (e.g., USD, EUR) to ensure prices are displayed consistently throughout your visit. |
2 Weeks |
|
_secure_session_id |
Secure Session Anchor. A secure version of the session ID used specifically when you are navigating through encrypted (HTTPS) checkout pages to ensure data safety. |
24 Hours |
|
storefront_digest |
Authentication Digest. If you have an account, this stores a secure hash of your password to verify your identity without storing the actual password. |
2 Years |
|
keep_alive |
Connection Monitor. Used to detect if the user's connection is active, helping our load balancers maintain a stable connection during high traffic. |
30 Mins |
8.2 Reporting & Analytics Cookies
These cookies help us understand how users interact with the Site by collecting and reporting information anonymously.
|
Cookie Name |
Technical Function & Meaning |
Duration |
|
_shopify_y |
Analytics Identifier. Assigns a unique ID to your browser. This allows us to recognize you as a returning visitor and analyze retention rates over long periods. |
1 Year |
|
_shopify_s |
Session Analytics. Tracks the duration and activity of a single visit. It expires 30 minutes after your last activity, helping us define what counts as a "Visit" vs. a "New Session." |
30 Mins |
|
_ga |
Google Analytics Client ID. Used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request to calculate visitor, session, and campaign data. |
2 Years |
|
_orig_referrer |
Attribution Source. Records the original source that brought you to our site (e.g., a Google Search, a Facebook Ad, or a direct link) to help us credit our marketing channels correctly. |
2 Weeks |
8.3 Advertising & Targeting Cookies ("Sharing" under CPRA)
These cookies track your activity across websites to build a profile of your interests and show you relevant ads on other sites.
- Pixels (e.g., Facebook Pixel _fbp, Google Ads IDE): We use these to track conversions and for "Cross-context behavioral advertising."
- Opt-Out: Residents of California and certain other jurisdictions have the right to opt-out of this data collection. Please see the "Your Rights" section below.
9. Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
10. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at sales@kictik.com.
We aim to respond to all inquiries within 24 hours.
kictik.com
Last updated: December 23, 2025