At KicTik EDC, we hand-select fidget toys and EDC gear from around the world. We’re building a one-stop shop for everyday carry.

Here you’ll find detailed product pages and our Slippery Slope Starter. Come in with a clear mindset and the info you need, then pick the EDC toys you love. When you’re in control, you make choices that fit you best.

Our support team is always here to help with fast, helpful answers to any question. We want to ease your worries every step of the way. Your trust is the foundation of kictik.com.

We only sell brand-new products. You’ll be the very first to unbox your fidget EDC toys. All purchases are final sale.

If an item ever comes back for any reason, we destroy it—we never restock or resell opened goods. No one wants a toy that might have been used.

If you’re on the fence before placing an order, we recommend you:

• Read the Slippery Slope Starter.
• Check the Product Description.
• Contact us for help.

You have 48 hours from the time payment is completed to change your mind.

During this window, we hold your order and won’t hand it to the carrier.

If you request a refund within 48 hours, we’ll process it promptly.

Please note: we charge a non-refundable fee.

Once your package has been handed off to the carrier, it can’t be canceled.

You can still request a return—we’ll review it under our Return Policy.

KicTik isn’t a physical store, so we can’t offer in-person tryouts. We understand cancellations happen—totally normal. To cover our processing costs, we charge a small non-refundable fee (5%) when an order is canceled. This isn’t a random charge; it’s based on real expenses, including:

1. Payment processing fees. The moment your payment goes through, our payment provider charges us a fee. It’s immediate and non-refundable, even if the order is later canceled.

Please film your unboxing. Keep the product centered and fully visible in the frame. Carefully check the item as it left the factory—if your item arrives damaged, you’re eligible for a return or exchange.

If you’re unhappy or have a complaint, contact us within 24 hours. Attach clear photos and video, and email saleskictik@gmail.com. We value every customer’s experience and will do our best to make it right.

If any of the situations below occur, we’ll help with a replacement or return.

• Wrong item received.
  If the EDC toy you got doesn’t match the product photos on our site, email us with your unboxing video (include opening the shipping box) and photos. We’ll verify with the brand and the carrier, then arrange a replacement.
• Item arrived damaged.
  If your package arrives badly damaged and the product is affected, contact the carrier right away to file a claim.
• Marked “delivered” but not received.
  If tracking shows delivered and you didn’t receive the package, contact the carrier immediately to file a claim. If you prefer extra assurance, request signature confirmation by leaving a note at checkout.

We’ll make sure reasonable requests are handled fairly.

Please don’t send anything back without contacting us first. Make sure your reason for returning meets our Return Policy.

After we receive your return:

We’ll thoroughly inspect the shipping packaging and the product. If we find anything that violates the Return Policy, we’ll deny the refund. In serious cases of abuse or fraud, we may report the incident to credit bureaus.

Once we approve your refund, the money goes back to your original payment method.

Processing times by payment method:

• Credit/Debit Card: 7–10 business days
• PayPal: 3–5 business days

If you don’t see the refund after the time above, contact us for your refund tracking number. You can use it to check the status with your payment provider.

Important Notes:

• Don’t file a refund request yourself.
  Submitting a refund request on your own won’t speed things up. Refund timing depends on when your bank or payment provider finishes processing.
• Please don’t open a chargeback or PayPal dispute.
  As a trusted one-stop shop, we put your experience first and are happy to fix any issue. If you have questions, contact us first—we’ll offer the best solution and protect your smooth shopping experience.
  Opening adispute with your payment provider can cause delays and extra hassle, and may even lead to additional fees or slower refunds. Reach out to us directly and we’ll handle your case quickly and fairly.

We take fraudand abuse seriously. If we detect fraud, forced disputes, chargeback abuse, or any malicious orders, we will pursue legal action to protect our lawful rights.